Question 1

Q1: What if my car won’t start? Do you offer towing?

Accepted Answer

A: We don’t provide towing services ourselves, but we recommend trusted local towing companies and help connect you with them to get your car safely to our shop.

Question 2

Q2: How much do diagnostics cost?

Accepted Answer

A: Our standard diagnostic service typically ranges from $80 to $150. This includes a detailed scan and expert analysis by an ASE Certified Master Technician. In some cases, if the issue is more complex and requires additional time or labor, the cost may be higher. We’ll always discuss pricing with you before starting any work.

Question 3

Q3: Do you work on all vehicle makes and models?

Accepted Answer

A: Yes! We service domestic and foreign vehicles, including cars and SUVs. US Domestic: Ford, Chevrolet, Dodge, RAM, Jeep, GMC, Chrysler, Buick, Cadillac, Lincoln, Tesla European: BMW, Mercedes-Benz, Audi, Volkswagen, Volvo, Porsche, MINI, Land Rover, Jaguar, Alfa Romeo, Fiat Asian: Toyota, Honda, Nissan, Subaru, Mazda, Mitsubishi, Hyundai, Kia, Lexus, Acura, Infiniti, Genesis

Question 4

Q4: How can I pay?

Accepted Answer

A: We accept cash, credit/debit cards (Visa, Discover, MasterCard), Cash App, PayPal, and Zelle. Card payments incur a 3% processing fee.

Question 5

Q5: Do I need an appointment?

Accepted Answer

A: Walk-ins are welcome, but we recommend scheduling an appointment for faster service. You can book online or call us at (915)-443-9528.

Question 6

Q6: What services do you offer?

Accepted Answer

A: We specialize in advanced diagnostics, AC repair, electrical systems, check engine light troubleshooting, and general automotive maintenance. If it has a warning light, we can fix it.

Question 7

Q7: Can you fix my AC the same day?

Accepted Answer

A: In most cases, yes. If the issue is a minor leak or recharge, we can complete the AC repair the same day. Complex repairs may take longer, but we’ll always keep you updated.

Question 8

Q8: Do you offer a warranty on repairs?

Accepted Answer

A: Yes! We stand by our work and include a 1-year warranty on repairs. If the parts are purchased through our supplier, Advance Auto Parts, their additional coverage also applies. Feel free to ask us for full details on parts and labor coverage.

Question 9

Q9: What certifications do you have?

Accepted Answer

A: We are proud to be an ASE Certified Master Technician shop, iCar Verified, bonded, and insured. These certifications reflect our commitment to quality, safety, and professionalism in every service.

Question 10

Q10: Are there services you don’t offer?

Accepted Answer

A: Yes. We do not perform transmission rebuilds or major transmission work, wheel alignments, or locksmith services. If you need these services, we can recommend trusted specialists.

ASE Certified | I-CAR Certified | Bonded and Insured | Se habla Español!

9701 Carnegie Ave Suite H, El Paso, TX 79925 | (915)-443-9528

FAQ

Frequently asked questions